StarSport's Privacy Policy – How your data is kept secure

StarSport (starsport.app) is an internationally licensed online betting and gaming platform. This Privacy Policy applies to the StarSport website, mobile app, and all related services.

This policy applies whenever you create an account, use our services, or get in touch with us. By using StarSport's services, you confirm that you have read and agreed to this Privacy Policy.

We follow GDPR (General Data Protection Regulation) and international data protection standards. For users in Bangladesh, we also comply with applicable local data protection laws.

StarSport collects certain data to deliver its services properly. A full breakdown of what is collected and why is provided below.

StarSport only collects what's necessary. We never gather personal information beyond what our services require. National ID details are requested only during KYC verification and are stored on encrypted servers.

Every purpose for which your data is used is specific and legitimate. StarSport never uses your information for unrelated purposes.

• Service Delivery: To manage your account, access betting features, and carry out financial transactions
• Identity Verification: To prevent multiple accounts and fraud
• Security Assurance: To detect unusual transactions and prevent unauthorized access
• Customer Support: To resolve your issues quickly
• Relevant Offers: To send you personalized offers based on your betting preferences (you can opt out at any time)
• Legal Obligations: To comply with anti-money laundering regulations and international requirements

StarSport never sells your personal data. However, information may be shared with third parties in the following limited circumstances:

• Payment Processor: Payment providers such as bKash, Nagad, and Rocket only receive the information necessary to process your transactions
• Technology Partners: Secure cloud servers and game providers — used solely for service delivery
• Law Enforcement: When required by court order or legal obligation
• Fraud Prevention Agencies: With regulatory authorities to prevent money laundering and fraud

All our technology partners have signed GDPR-compliant data processing agreements. They may only use your data in accordance with StarSport's instructions.

StarSport uses industry-leading technology to keep your data secure. Security isn't just a buzzword for us — it's an ongoing commitment.

• 512-bit SSL/TLS Encryption: All Data Transfers Encrypted
• Two-Factor Authentication (2FA): Additional Account Security Layer
• Firewall & DDoS Protection: Server Attack Prevention
• Regular Security Audits: Tested by Third-Party Experts
• Data Backup: Regular backups maintained on secure cloud storage
• Staff Training: All StarSport staff are trained in data protection

Your password is never stored in plain text — it is always kept in hashed form. No StarSport employee can view your password.

StarSport uses cookies on its website and app to improve your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

You can disable non-essential cookies through your browser settings. Keep in mind that turning off certain cookies may affect how some StarSport features function.

As a StarSport user, you have full control over your personal data. To exercise any of the rights below, email us at support@starsport.app.

StarSport will respond to rights requests within 30 days of receipt. For complex requests, this may take up to 90 days.

StarSport does not retain any data beyond what is necessary. However, certain information may be kept for a defined period where required by legal obligations.

• Account Information: Up to 5 years after account closure
• Financial Transaction Records: Up to 7 years as required by law
• Betting History: For the duration of active account use and 3 years after closure
• Customer Support Contact: 2 years after resolution
• Cookie Data: 30 days to 2 years (depending on type)

Data is automatically deleted after the retention period expires. All information that can be linked to your identity is permanently removed.

StarSport may update this Privacy Policy from time to time. Updates may be made due to service improvements, new legal requirements, or changes in technology.

For any significant changes, we will notify you in advance via app notification or email — at least 14 days before the new policy takes effect.